At Medic Ambulance, we understand that plans may change due to unforeseen circumstances. Our refund
policy aims to provide transparency and fairness when addressing these changes. Below are the key
points of our refund policy
Refunds for Cancellations
A) Booking More Than 3 Days in Advance
- Cancellation Within 24 Hours of Booking: If you cancel your booking within 24
hours of confirmation, you will receive an 80% refund. We retain 20% as a service fee to cover
administrative costs.
- Cancellation after Ticketing: If cancellation occurs after ticketing, you will
receive a 30% refund. A deduction of 70% will be made to cover ticketing and service charges.
B) Cancelling Before 24 Hours of Transportation
- If you cancel before 24 hours of the scheduled transportation, a 30% refund will be issued. A
70% deduction will be applied to cover service charges, ticketing, EMT (Emergency Medical
Technician), and equipment costs.
C) Cancelling Within 24 Hours of Transportation
- If you cancel within 24 hours of the scheduled transportation, no refunds will be issued. You
will be responsible for the total amount agreed upon for the service.
Refund Process
- We aim to process refunds promptly and efficiently. After a cancellation, the refund will be
initiated within 7 to 15 days, depending on the payment method and the processing time of
financial institutions. Refunds will be returned using the original payment method.
Contact Information
For any questions or concerns regarding these terms and conditions, please contact us at info@medicambulance.in
