Terms And Conditions

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Introduction

Welcome to Medic Ambulance. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review the following terms carefully. If you do not agree with these terms, you should not use our website or services.

General Terms

  • Service Provider: Medic Ambulance provides various types of ambulance services including air, train, road, and commercial stretcher services, as well as ambulance services for events.
  • User Responsibilities: Users must provide accurate information when booking services and follow all instructions given by our medical and support staff.
  • Payment: Payment for services must be made in full prior to the provision of services unless otherwise agreed upon in writing.
  • Privacy: We are committed to protecting your privacy. Our Privacy Policy, available on our website, outlines how we handle your personal information.
  • Changes to Terms: We reserve the right to modify these terms and conditions at any time. Your continued use of our services following any changes signifies your acceptance of the new terms.

Medic Air Ambulance Services

  • Scope of Service: Medic Air Ambulance Services provide rapid medical transportation via air. This service is intended for critically ill or injured patients who require immediate and specialized medical attention.
  • Limitations: Availability of air ambulance services is subject to weather conditions, air traffic control restrictions, and the patient's medical condition.
  • Liability: While we strive to provide the safest and most efficient service, Medic Ambulance is not liable for delays or cancellations due to unforeseen circumstances such as adverse weather or technical issues.

Medic Train Ambulance Services

  • Scope of Service: Medic Train Ambulance Services offer medical transportation via rail, equipped with necessary medical facilities and staffed by medical professionals.
  • Limitations: Services are subject to train schedules and rail network limitations. In case of delays or cancellations, alternative arrangements will be made as promptly as possible.
  • Liability: Medic Ambulance is not responsible for any inconvenience or medical complications arising from train schedule delays or cancellations.

Medic Road Ambulance Services

  • Scope of Service: Medic Road Ambulance Services provide emergency and non-emergency medical transportation via specially equipped road vehicles.
  • Limitations: Service availability depends on traffic conditions and the geographical area covered. Response times may vary based on these factors.
  • Liability: While we ensure timely service, Medic Ambulance cannot be held liable for delays caused by traffic congestion, road closures, or other unforeseen road conditions.

Medic Commercial Stretchers

  • Scope of Service: This service involves the provision of stretchers for patients requiring medical support during commercial flights.
  • Limitations: Availability is subject to airline regulations and the medical condition of the patient. Advance booking is required.
  • Liability: Medic Ambulance is not liable for issues arising from airline policies or flight delays. It is the responsibility of the user to comply with all airline requirements.

Medic Ambulances for Events

  • Scope of Service: We provide ambulance services for public and private events, ensuring on-site medical support and emergency response.
  • Limitations: Service is contingent on event location and the expected number of attendees. Adequate notice must be provided for service arrangements.
  • Liability: Medic Ambulance is not liable for any medical incidents that occur outside the immediate response capabilities of our on-site medical team.

Governing Law

These terms and conditions are governed by the laws of India. Any disputes arising from these terms or the use of our services will be subject to the jurisdiction of the courts in our rights.

Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at info@medicambulance.in

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